About Us

Who Cares? Pansy Cares!

We are family, we have walked in your shoes, and on the other side, we have done the work asked of our care team. We know what it means to be in need of help and not know where to turn. Our unique perspective and first-hand knowledge of personal care and the senior care industry allows us to be a resource to each of our clients and deliver the best care and experience in the industry.   

Care looks different for everyone, so everyone's care plan has to be unique. As needs change we understand and are proactive about changing to match. We have the best caregiver support system in the industry, so whatever your needs, our family is ready and here for you. 

Core Values:

We are intentional about who we are and the reputation we have earned is one that matches our core values; 

  • Honest
  • Respect
  • Effective Communication
  • Trustworthy

So why Pansy? because we truly care and welcome you to our family. Rest assured our caregivers are thoroughly screened. We are insured, registered, bonded, and embrace the responsibilities associated with caring for your family.

Mission Statement

Creating a culture of overall care and togetherness

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About Pansy Care in West Hartford, CT

So Who am I?

My name is Pansy P. Francis, the founder of Pansy Homecare Service, LLC. We are a family-owned home care agency that strives to continue to foster an environment of genuine care and compassion.

I'm a mother, a wife, a daughter, and the oldest of 6 siblings. Being a part of a large family makes you understand the importance of selflessness and played a huge role in the person I am today. I love helping others and believe it to be my mission in life, and it gives me great pleasure to know our company and our caregivers are making a difference in the lives of our clients every day.

Pansy Homecare Service was formed in 2012 with one goal, to deliver the highest quality of in-home care. With over 30 years of experience in the elderly care field, there are things I have seen firsthand that I wanted to change. I wanted Pansy Homecare Service to offer only the best of service, so I hire only the best caregivers who match the culture we have built. I know it is the old fashion values and our esteemed caregivers that enable the success of Pansy Homecare Service, LLC.

We take the time to listen keenly to each client and their care team and work with each to build a care plan that is best suited for them.

“You deserve better, let’s do it TOGETHER”.

Meet the staff

Jonah Francis

Jonah Francis, Owner

Jonah is a Certified Dementia Practitioner and holds a seat on the ALZ Association Board of Directors. It is Jonah's mission to ensure PHS is bringing the best value to our clients, their families, and our community.

Antonia Mahoney

Antonia Mahoney, Office Manager / Counselor

As a licensed Mental Health Counselor, Antonia has spent 9 years working in the human development industry. Antonia is used to assessing others and providing sound decisions on character due to her background.

Tameka Knight

Tameka Knight, Care Coordinator

With a 20-year career as a certified nursing assistant, and 5 years as a care coordinator for one of the largest hospitals in the state. Tameka has a unique ability to align clients with appropriately matched care staff and support through a variety of ways.

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Ashley Waddell, Recruiter / Liaison

With 7 years as an Engage Life Director, quality of life for our seniors has always been at the forefront of Ashley's profession. Ashley continues this for PHS by providing quality assurance, ensuring clients needs are met, and making sure they are safe, active, and comfortable.

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